2024 Hyundai TUCSON Limited Overview near Catonsville, MD

“ We went to the Catonsville location with specific requests. Our sales agent Erica Wilson went above and beyond to fulfill our requests. I would definitely see her again should I need a new vehicle ”

“ Che was incredibly polite and helpful in my recent visit to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services that I might want to have done additionally or keep in mind for future visits. I appreciated that I wasn’t put into any position where I felt pressured to add on services right then and there. Che kept a very professional demeanor the whole time, and I truly felt like my opinion as a customer mattered and that the experience was about customer-focused attention and care. The new location is clean, well-stocked with beverages and snacks for customers who wait and a comfortable seating area with large televisions to help pass the time. It was perfect since I had my 3-year old with me as I waited for the service to be completed. The service was also done in under two hours. Thank you to the service team members at Hyundai Catonsville, especially Che, for my great (first, at the new location) service experience. ”

“ We only communicated trough text and email.Very quick response to my questions.I never drove the car that I was interested in,but I wouldn't hesitate to do business in the near future. ”

“ We came in knowing the type of vehicle we wanted, but not much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were making the choice with which we would be happy. Our son came with us to the test drive as well and was treated with respect and patience in his excitement about back butt warmers and extra leg space. We love our new car, and would absolutely purchase a future vehicle from this location. ”

“ Everyone was very professional, welcoming, and friendly. I could not have asked for a better experience! ”

“ April, customer service representative delivered outstanding service. Courteous, welcoming. Made recommendations and patiently answered all my questions. Made my visit pleasant. ”

“ Chris and the whole team were very nice and helpful throughout the entire process. Thank you! ”

“ Angel and Cory at Hyundai of Catonsville provided an exceptional, seamless, and professional car-buying experience!" ”

“ Was directed to the Catonsville Hyundai dealer by Antwerpen’s used car platform. They brought the car from the original location for a test drive. Eben was a great salesperson and helped foster a solid deal and relationship. They were in the midst of changing locations so we had a couple hiccups as they moved, but Scott Simering came aboard to make sure we had a great close and follow up after the purchase. Appreciated all of Scott’s help to make this an easy and seamless purchase while being new and during a location change. The team followed up for a couple weeks after to ensure a great relationship was built. Shout out to Chris and his service team for their help getting the vehicle ready. Jack says yes! ”

“ Fantastic service! God bless you all for the services provided. Nice and clean environment, fabulous ”

“ Helpful, knowledgable, and patient. Listed to our questions and what we were looking for. New to the EV world. George took additional time to explain the differences between gas and a fully electric care and provided resources to make sure we were prepared for our experience. ”

“ Professional and excellent ”

“ Knowledgeable,friendly,helpful,not pushy.very patient. Willing to get us in a car.thanks ”

“ This statement is so true, When Jack says yes you pay less Great place to purchase a vehicle ”

“ I was so glad when they open. I took my car in for regular maintenance and I was greeted by Che Harris. Cha was very helpful, very informative and made me feel like a valuable customer. She made sure to keep me a breast of everything that was happening to my vehicle, she even informed me I could watch the work being done on the screen in the waiting area. I will continue to take my car back there for service. Thanks ”

“ George took care of me and was very patient. Took the time to go out of his way to hone in on getting me my worth and for the best dollar. Very smooth, calm, vet like approach that made it easy going. I couldn’t be happier. ”

“ The staff was very friendly and helpful. The entire process was well managed and enjoyable. Highly recommend. ”

“ Very nice staff. Clean facility, low wait times, and friendly salespeople. Helped me get a newer car ”

“ Dealing with Eben was a very pleasant experience. He took his time and was very patient dealing with a difficult buyer like me. ”

“ My help from Sabrina Tolley was excellent. She helped me with my extended warranty and answer all my questiion. She is extremely nice to deal with helping me get the work done on my car. Thank you so much Sabrina ”

“ I would like to personally say Charles Green jr. and the staff plus the finance department angel worked a miracle today with me getting the Dodge Durango 2025 . My Husband and I were both thrilled 😁 with our brand new vehicle despite my credit score and affordable down payment. Now Ms. Angel Baby she ran into a situation with my paperwork but somehow she band together the other staff in the dealership and instantly came up with a game plan to fix the situation and I left tonight with my brand vehicle !! Thank u 😊 again Mr. Green and other stall for all your help!!! That’s the Baltimore ❤️ ”

“ Great customer service! Every aspect of our experience was a good one. From the salespeople to the financing process, I would highly recommend this dealership. Shout out to Kenny and Cache for making our experience such a good one! ”

“ Good service, personable sales reps and service reps. Fast in fast out would refer anyone to Antwerpen. Thank you ”

“ My best experiences buying a car thanks to Charles Green will recommend this dealer ship to anyone looking to purchase. ”

“ Good experience, Charles Green was such a great sale person. Process went smoothly 10/10 I would recommend purchasing with Antwerpen. ”

“ Excellent ”

“ Cory was great, everyone was friendly and accommodating . What was a stressful situation turned out to be a great experience ”

“ Friendly respectful knowledgeable ”

“ "Nice and clean facility with clear communication, but overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not satisfied with the service pricing. I own another luxury SUV that is more expensive than my Elantra. When I’ve had similar services performed at that brand's dealership, the total was actually less than the estimate Hyundai provided. Because of the high cost, I had to decline some of the recommended services and only proceed with what I wanted to proceed at Hyundai. It makes no sense why servicing an Elantra would be more expensive than a higher-end vehicle. While I am happy with the quality of service provided and will continue to visit for certain needs, I will be taking my car to a different local shop for other required fluid exchange services due to these high costs. ”

“ I went to get an estimate for white paint that was peeling on my vehicle. Work was fine but it was long winded. I had a 10:00 am appt but did not leave until 2:00 pm. ”

“ I would have loved to give it 5 stars, as George was able to get me my new dream car, was patiently explaining the features and made them relatable to my needs, however close to 3 hours to finalize the paperwork was a bit too much. ”

“ A couple of pothole with the advertised price of the car -vs- cost on paper but we were able to work through that and I did buy the vehicle. Our salesman, Myron was the best. ”