Testimonials

DEALERRATER
CMMILECS
Full Star Full Star Full Star Full Star Empty Star
8-4-2020
Easy, Friendly, Speedy

I enjoyed my experience, Staff was very attentive and friendly. Very quick to respond too my needs, I left satisfied and will return for future business.

DEALERRATER
dabossy172
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Jack said Yes

Stephon was my direct dealer. not only was he nice to look at but also he did a great. I was extremely happy upon my departure.

DEALERRATER
shannonreed105
Full Star Full Star Full Star Full Star Empty Star
8-2-2020
they were very friendly and prompt with getting my car...

they were very friendly and prompt with getting my car serviced. I truly appreciated their assistance with everything. I received Pretty fast service! Thank you

DEALERRATER
KENYALITAKER
Full Star Full Star Full Star Full Star Full Star
8-2-2020
My sales representative and the finance manager were...

My sales representative and the finance manager were AMAZING!!! My process was speedy,informative and funny. The process was a complete breeze and I left very satisfied

DEALERRATER
HOPECOPE
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Kinda keep up the great work helping others like me to...

Kinda keep up the great work helping others like me to get that car. My one year anniversary already. Thanks...Sharon Hitchens, Very happy customer

DEALERRATER
HOPECOPE
Full Star Full Star Full Star Full Star Full Star
8-2-2020
Linda Chandler was an excellent car sales lady to guide...

Linda Chandler was an excellent car sales lady to guide me through all the necessary steps in getting my loan approved. She’s highly experienced

DEALERRATER
NADIASTEWART40
Full Star Full Star Full Star Full Star Empty Star
8-1-2020
We found everyone very welcoming and helpful. I would...

We found everyone very welcoming and helpful. I would recommend Antwerpen Hyundai Catonsville any one looking to buy a new car. Both my daughter and I ended up buying cars.

DEALERRATER
polonsky
Full Star Full Star Full Star Full Star Empty Star
8-1-2020
Process too slow

Took 4 Hours @ dealership after negotiating on the internet.Was surprised at the dealer processing fee of $499 which I was not previously aware of

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MCCOYAVA3
Full Star Full Star Full Star Full Star Full Star
8-1-2020
Everyone is really nice and friendly and knowledgeable...

Everyone is really nice and friendly and knowledgeable and the environment is clean and safe and the employees are respectful and courteous they deserve a five star

DEALERRATER
ajmele1
Full Star Full Star Full Star Empty Star Empty Star
7-31-2020
Had an appointment to replace door handle 2 weeks ago....

Had an appointment to replace door handle 2 weeks ago. Showed.up for appointment and handle hadn't been painted. Told I'd be called Monday or Tuesday. I waited 2 weeks and called today. Door handle lost.in the shuffle. I have an appointment next Friday. Oh, and first, they forgot to order it. 5 weeks later ?

DEALERRATER
RICKJJ0HAUN
Full Star Full Star Full Star Full Star Full Star
7-31-2020
Excellent service. Great and friendly staff. Reasonable...

Excellent service. Great and friendly staff. Reasonable prices. For the service provided. Due to the COVID 19 pandemic, I was a little weary with amount of people in the waiting area!

DEALERRATER
katieepark72
Full Star Full Star Full Star Full Star Full Star
7-31-2020
I bought 5th car from Antwerpen Hyundai and Linda was the...

I bought 5th car from Antwerpen Hyundai and Linda was the best so far! Service was great, employees were very friendly, and had a great deal for my car. Loved it!

DEALERRATER
YUAN.HSU
Full Star Full Star Full Star Full Star Full Star
7-30-2020
good service and very attractive staffs. we are very...

good service and very attractive staffs. we are very happy with our mr purchase. steve is the man and deserves all of the stars! keep up the good work.

DEALERRATER
nuyawkgrl
Full Star Full Star Full Star Full Star Full Star
7-30-2020
In and out in an hour.

Came straight from a night shift at work for an oil change. It was very busy but I was out in an hour. Great service!

DEALERRATER
nai9865
Full Star Full Star Full Star Full Star Empty Star
7-30-2020
Not too happy this time around

Left my wife's vehicle for maintenance service on a Sunday night for service on following Monday, no one called to let me know service was completed, thinking maybe they were really busy, expected a late call, only knew after 5 pm Monday when I called for an update. Although paperwork indicates fluid check etc. etc, fluids were not topped and the cover to the radiator reservoir tank was missing! Usually I get a nice wash and vac but didn't get that this time around as well although my wife asked for a wash and was advised by service advisor it would get done, but it was not as important as the missing part. I called to advise of issues and they have to shuttle the part to my home when part arrives at dealership which is much appreciated since we live quite far . Never had any issues with service before. Our experience here has always been a positive one until this one, hope this improves since we really like the dealership, maybe a more efficient check off once service is completed rather than leading you to believe and trust it has been done when you sign off upon return of your vehicle.

DEALERRATER
CORYHANNON
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Excellent experience start to finish

Working with James was a wonderful experience, especially after the miserable experience I had at another Hyundai dealership closer to home. James was professional and courteous, and it was clear he was willing to work with me to get my new car to a price both of us were comfortable with without trying to hassle me into adding extra packages or add-ons to compensate for any lost profit. Everyone involved in my purchase was very polite and friendly, and they demonstrated a willingness to work with their customers that seems to have been lost among other dealerships (I'm looking at you, Fitzgerald Hyundai in Gaithersburg). 10/10, I will be buying future cars from James, and I will be referring anyone I can to them.

DEALERRATER
NATAKIBAILEY
Full Star Full Star Full Star Empty Star Empty Star
7-30-2020
Good thats all I have to say about the service. I have...

Good thats all I have to say about the service. I have nothing else to say I'm just typing for the 25 words here.

DEALERRATER
Polina
Full Star Full Star Full Star Full Star Full Star
7-29-2020
Great Time Shopping for a New Car

Linda provided amazing customer service! She started off by showing absolutely all the features of the car and how they work, guiding me through the menus and features. When it came time to talk about buying and price, Linda was calm, cool, and collected, never putting pressure on me and my mom. This was an extremely pleasant experience! Linda also offered bottled water and hand sanitizer when ever needed which was a plus!

DEALERRATER
jrizon46
Full Star Full Star Full Star Full Star Empty Star
7-29-2020
Fast and easy service, car didn't take long to complete....

Fast and easy service, car didn't take long to complete. Work was done, wish there was time for it to get washed but it was ok. Lilly was sweet and nice and helpful.

DEALERRATER
kennaydradavis3
Full Star Full Star Full Star Full Star Full Star
7-29-2020
My visits are always great, Lilly is always professional,...

My visits are always great, Lilly is always professional, and punctual. She made space for me to come in when they were full of appointments and even then I didn’t have to wait long for my service. Thank you.

DEALERRATER
TYWANDA.BURROWS1965
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Excellent customer service and sales consultant

I have had several cars and I never had the most excellent customer service. The sales consultant Ms. Linda Chandler was the best and she worked it out. She asked me what my needs were and she delivered it. Some car salesman try to give you anything but not Ms. Chandler. She the best and you have a GEM so, don't lose her because she's the best and so, patient with you. Please tell her I said thank you from the bottom of my heart. Tywanda Burrows

DEALERRATER
JTONTOH
Full Star Full Star Full Star Full Star Full Star
7-27-2020
I received Excellent service from Joel. I had great...

I received Excellent service from Joel. I had great experience here as always. Nice friendly staff. Joel made me feel comfortable with my choice of car.

DEALERRATER
LAST912
Full Star Full Star Full Star Full Star Empty Star
7-27-2020
Oil Change

I had an appointment for an oil change on Saturday morning. The service department team was polite, informative and professional. The dealership was clean and cool.

DEALERRATER
Sarah
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Vehicle Purchase

My fiancé and I received fantastic service from both Steven and Brenda. All staff members were helpful and kind. We are 100% open to returning back to this dealership whenever we need a vehicle next!

DEALERRATER
JLJMOM.LM
Full Star Full Star Full Star Full Star Full Star
7-26-2020
When I arrived, I didn't think I would be leaving with a...

When I arrived, I didn't think I would be leaving with a brand new car! Thank you so much Linda! You and Yasmeen both were great!

DEALERRATER
lbggirla
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Great Customer Service!

From the moment I walked in Charles P. Green was professional and persistent on getting me the best deal on a vehicle that best fit me, me family and our needs.

DEALERRATER
JKM0827
Full Star Full Star Full Star Full Star Full Star
7-26-2020
James Harris was great to work with

Although there is a Hyundai dealer in Harford County which is where we live, we drove to Catonsville since they had the exact car that my daughter was looking for. All the extras, plus the exterior color and interior car were at the top of her list. Worth the extra distance, and we were able to exchange a lot of info via email, since the pandemic is influencing our in person interactions at the moment.

DEALERRATER
MAUREENLEISA
Full Star Full Star Full Star Full Star Empty Star
7-26-2020
Ongoing Problem with Steering Column

I have had my car in for service 5 times for the same issue with a noise in the steering column and I have spoken to at least 6 people about this.

DEALERRATER
OLIVERALETHA
Full Star Full Star Full Star Empty Star Empty Star
7-26-2020
The lite skin black girl who works in the service...

The lite skin black girl who works in the service department very unprofessional. I would not use the service department again. She was rude and told me I could go elsewhere.

DEALERRATER
Scott McClure
Full Star Full Star Full Star Full Star Empty Star
7-25-2020
Good Service Experience, But...

I was very pleased with Lily, my service manager, but when I was told my car was ready to be picked up, it was still not fixed and required two more days of service because the ignition cylinder needed to be replaced (a new one had to be ordered). A simple road test would have indicated that there was still a problem. Lily did the additional work at no charge and gave me a discount on the other repairs that were needed. It was an expensive visit and the maintenance required six days to complete, but I was satisfied with the end result when my car was finally ready.

DEALERRATER
MITZIEFLEMMING
Full Star Full Star Full Star Full Star Full Star
7-25-2020
This dealership is very professional, clean the customer...

This dealership is very professional, clean the customer service is wonderful, hospitality is awesome, everyone is so friendly, I would recommend anyone to this dealership, thanks Antwerpen Hyundai

DEALERRATER
jadefox1
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Excellence

Clean, Safe, and friendly. Always buy my cars from this dealership even though I hated the dumb stupid and degrading commercials of the late 90s and 2000s. Only the service received from Linda Chandler keeps my family coming back to this dealership.

DEALERRATER
kabo9291
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Good experience, they explained everything, Wasn’t...

Good experience, they explained everything, Wasn’t expensive, Overall good, good service l, I didn’t wait much everyone was really helpful and everything was quick

DEALERRATER
SCHORSCH
Full Star Full Star Full Star Full Star Full Star
7-23-2020
come in & see for yourself

vehicle touched the red overheating in the middle of a heat wave by the time managed to arrive @ the dealership it was Fri. @ 6:20 PM service dept. was closed but 2 very nice people(male + female - 1 ea.) very very nice & very pleasant to talk with & they left a message @ the service Dept. to call me asap.Ms.Wondimagegn did so 1st thing Mon.Morning to make an appointment. She took charge to see to it that the vehicle was looked @ + fixed promptly ! Couldn't be happier especially since she has a very pleasant way about her ! I woundn't be surprised , if people became loyal repeat customers just because of THAT / GB.

DEALERRATER
CHERELLE378
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Very pleasant experience from beginning to the end....

Very pleasant experience from beginning to the end. Associates were friendly and answered all of my questions. No long wait..I was in and out!

DEALERRATER
BOYKINHEROLD
Full Star Full Star Full Star Full Star Full Star
7-21-2020
Everyone was so professional especially miss Linda my...

Everyone was so professional especially miss Linda my sales person she has a beautiful personality ,God fearing soul and wonderful at what she does.y

DEALERRATER
BASKETBALLMOM510
Full Star Full Star Full Star Full Star Full Star
7-21-2020
Great staff and great service. I have purchased two...

Great staff and great service. I have purchased two vehicles at Antwerpen Hyundai Catonsville and I never go anywhere else for service on my cars.

DEALERRATER
SZCZYBORLAURA
Full Star Full Star Full Star Full Star Full Star
7-21-2020
A big thank you to Anthony! He made the buying...

A big thank you to Anthony! He made the buying experience pleasurable! We will ask for him personally when we need our next vehicle. Great customer service!!

DEALERRATER
owenleepark
Full Star Full Star Full Star Full Star Full Star
7-21-2020
Excellent experience buying a new car, thanks to Tony

My parents and I visited the dealership several times to buy a new car for me, and Tony was patient and considerate for our needs each time. I felt respected, heard, and almost like I was talking to a family member who cared about giving the best car for me, rather than simply as a dealer-buyer. I would highly recommend him/the branch to any of my friends who might consider buying a new/used car.

DEALERRATER
SCC308
Full Star Full Star Full Star Full Star Empty Star
7-21-2020
Fixed the coolant tank but I still hear the squeaking noise.

It seems that the squeaking issue was not addressed. It inconvenient for me to have to come back and leave my car again, especially during COVID-19.

DEALERRATER
joan.peterson
Full Star Full Star Full Star Empty Star Empty Star
7-21-2020
Very disappointed.

Thank you for the opportunity to comment. I brought my 2017 Sonata in on 7/20 for routine maintenance. I was very disappointed with the lack of distancing and mask wearing on the part of sales and service staff. The customers in the waiting area all wore masks, but there was not enough seating, so distancing could not adequately take place. There were an average of 10 of us there most of the time. Many of the sales staff had masks, but did not wear them consistently, or did not pull them up over their noses. Yet they talked with each other and got quite close. The worst offenders were the woman in finance (not Yessica) and the woman with white hair who sits behind the waiting area. She sneezed without covering her nose or mouth as I was walking in and didn't wear a mask most of the time. In the service area, I had to use unsanitized pens twice, both before and after service. Also, I was unable to enter my credit card myself, but the woman at the desk had to put it in the machine. The service manager got very close to me to explain something, and I had to ask him to step back and put his mask on. Overall, I was there for 3 hours and this was a very stressful experience. I bought my car at Antwerpen and was satisfied with that experience. But now, I am seriously considering finding somewhere else to go for service. Your practices are definitely not up to standard.

DEALERRATER
MARGIE SANCHEZ
Full Star Full Star Full Star Full Star Full Star
7-20-2020
Customer oriented

I am pleased with my experience with Ms. Linda. She made sure to attend my taste and to get me a great deal. I am really enjoying my new 2020 Tucson!

DEALERRATER
Nakessha Witherspoon39
Full Star Full Star Full Star Full Star Full Star
7-19-2020
I'm very pleased with my experience at Antwerpen Hyundai...

I'm very pleased with my experience at Antwerpen Hyundai they were professional and answered all my questions especially my sales rep Cory Daniels.5 stars

DEALERRATER
DANIELRODRIGUEZ6315
Full Star Full Star Full Star Full Star Full Star
7-19-2020
The best sales service, attention, explanation, the...

The best sales service, attention, explanation, the best, fast, attention and explanation credit service, everything amassing! The new Santa fe 2020 is amassing and the best, thank you Hyundai !